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Optimum Global Services Managed IT Services is an integrated IT Automation framework specifically designed for IT service providers. Our solution manages each client's infrastructure, network components, servers, and users' desktop PCs - remotely, comprehensively and transparently.

What is Managed IT Services?

Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations.

Why Optimum Global Services’s Managed IT Services?

Managed services are rapidly replacing traditional information technology (IT) management tools and mega-outsourcing arrangements because they provide a more cost-effective method of managing and protecting enterprise networks, systems and applications.

Optimum Global Services Managed IT Services Solutions can help you in

Lower operational costs and improve productivity — Take advantage of economies of scale, with reduced lock-in.

Reduce risk — You can discover how to quickly and effectively react to IT labor shortages, increased application  complexity and the rapid rate of business change.

Maintain control of your destiny — Even while you have us helping you manage a piece of your business.

We practice true "managed services" across all our client engagements, built on a strong foundation of technology, people, and processes. Proactive management and preventative maintenance of IT Systems over the traditional break-fix approach, enables us to minimize downtime and maintain a healthy network.

Our mission is to provide Small and Medium-sized businesses with state of the art Information Technology Outsourcing solutions that have, until now, only been available to larger organizations. New technologies such as remote healing along with best practices and efficient processes have helped many large companies save a great deal of time and money and hence increase productivity.

Advantages of Managed IT Services

Better use of staff: allows agencies to focus human resources on strategic planning and core mission support

Cost savings: choose not to build and support IT and network infrastructure available in the commercial sector; use limited capital to purchase needed service levels and reduce total cost of ownership

Ability to use optimal technologies: adjust types and mix of hardware, software, skilled labor, capital investment and technology to support changes in mission needs

Rapid response to mission changes: supplier is measured by ability to produce solutions

Our Managed IT Services: is a comprehensive offering designed to meet the IT needs of any organization.

It spans across the entire breadth of the IT infrastructure to include:

  • Desktop Management

  • Security Management

  • Helpdesk Management

The idea is to take over the routine operational activities from the senior IT personnel, leaving them more time to strategize. Sify has designed its offering to plug the gaps between current service provider offerings and customer expectation; and introduce flexibility to cater to each client differently. The client can select, depending on its requirement, from three increasing levels of engagement.

We Managed Services enable you to place your resource-intensive IT operations under the management of experienced specialists so that you can optimize existing resources. Our Managed Services provide continuous expertise and value though on-call assistance and remote support. Enterprises benefit from increased operational efficiency, lower costs, and reduced exposure to IT risk. Managed Security Services Leverage real-time threat monitoring, analysis, and remediation guidance to minimize the impact of security incidents on business operations and reduce overall IT risk.

We offer a variety of managed IT Services which are customized to fit your specific needs.